We’re excited to showcase Allison, our conversational chatbot designed to live directly on a customer’s website. This release focuses on testing Allison in a real-world environment to ensure smooth, helpful, and natural interactions with website visitors.
What Is Allison?
Allison is a natural language processing (NLP) chatbot built to handle conversations and customer experiences across multiple platforms and languages. When embedded on a website, Allison provides instant, intelligent responses that help visitors get the information they need—any time of day.
Website Chatbot Capabilities
Real-Time Website Conversations
Allison engages directly with website visitors:
- Embedded seamlessly into customer websites
- Responds to visitor questions in real time
- Works across desktop and mobile devices
24/7 Customer Support
Allison acts as an always-on support assistant:
- Handles frequently asked questions
- Provides instant responses outside business hours
- Reduces the need for live support staff
Appointments & Automated Actions
Allison can take action, not just chat:
- Book or reschedule appointments
- Guide users through common tasks
- Trigger custom workflows based on user intent
Voice Assistant Compatibility
Allison can also power voice-based experiences:
- Build actions for Google Assistant devices
- Maintain consistent conversations across web and voice platforms
Why Test Allison on a Customer Website?
Testing Allison in a live website environment helps ensure:
- Accurate and helpful responses for real visitors
- Smooth conversation flows and user experience
- Readiness for full deployment as a customer service solution
Allison turns your website into an interactive, always-available customer experience.