# bosapps.io > AI-friendly documentation for bosapps.io *Complete documentation content below* # Scale Your Business With Automation > At BOSApps, we build bespoke software that simplifies and automates your business operations, so you can focus on growth. At BOSApps we build swoftware solutions that help businesses automate their processes, increase efficiency, and drive growth. [Get Started Free ](/register)[Contact Us](/contact) ## Our trusted worldwide partners ## Only 3 simple steps From code to production and beyond, we work with you every step of the way. ### Design We learn your business, goals, and workflows to understand exactly what you need. ### Build We build custom software tailored to your operations with a dedicated international team. ### Deploy We deploy your app and continue to support, improve, and scale it as you grow. ## Integrations We can build platforms that integrate seamlessly with the tools you already use. ### [Stripe](/integrations) [Popular](/integrations) [Development](/integrations) [Full CI/CD integration with GitLab repositories.](/integrations) ### [Bitbucket](#) [Popular](#) [Development](#) [Deploy directly from your Bitbucket repositories.](#) ### [Slack](#) [Popular](#) [Communication](#) [Get deployment notifications and alerts in your Slack channels.](#) [View all integrations →](/integrations) ## Everything you need to grow From development to production, BOSApps provides all the tools your team needs to move fast and stay reliable. ### Fast Time to Market We move quickly from idea to launch, so your software is live sooner and delivering value faster. ### Reliable & Maintainable We build software you can depend on, with safe updates and the ability to quickly recover if changes are needed. ### Built to Scale Your application is designed to handle growth, whether you have ten users or ten thousand. ### Secure by Design Security is built in from day one to protect your data, your customers, and your business. ### Insights That Matter Understand how your software is performing and how customers are using it, so you can make better decisions. ### True Partnership We work closely with you throughout the project and beyond, acting as a long-term technology partner. [View all services →](/services) ## The Tools Behind Your App BOSApps uses modern technologies and proven workflows to design, build, and launch software that fits your business perfectly. ### Collaborative Design We use wireframes, prototypes, and design tools to bring your app vision to life before a single line of code is written. ### Reliable Version Control Every update is tracked with Git and our structured workflow, so your app evolves safely with one-click rollbacks if needed. ### Scalable Architecture We build your app on modern frameworks and cloud infrastructure to ensure fast, reliable performance as your business grows. ### Team Collaboration Tools From project management to live feedback, we keep you and your team connected throughout the entire app development process. ## Loved by business owners Join thousands of businesses that trust BOSApps to power their operations. > "With ServiceKit, updating our website has never been easier. I don’t need to wait for a developer to make changes. From adding new content to refreshing pages, everything is intuitive, fast, and under our control." Chris Madden Owner at AA Richards HVAC [View all testimonial →](/testimonials) ## Ready to scale faster? Get started with BOSApps today. Book your free consultation. [Get Started](/demo) --- # Access Denied > You don't have permission to access this page. 403 You don't have permission to access this page. If you believe this is a mistake, please contact support. [Go to Homepage ](/)[Contact Support](/contact) --- # We're building the future of apps > Learn about the team and mission behind BOSApps, the modern deployment platform for developers. BOSApps started with a simple observation: deploying applications shouldn't be hard. Yet developers everywhere were spending hours configuring CI/CD pipelines, managing infrastructure, and debugging deployment issues. We founded BOSApps in 2021 to change that. Our mission is to make deployment so simple that it disappears—letting developers focus entirely on building great products. 1,000+ Customers 1.3M+ Active users 99.99% Uptime 200+ Edge Locations ## Our values ### Automation Focused We design and build automation that streamlines operations, removes bottlenecks, and helps your business scale faster with less manual work. ### Simplicity Wins Complex problems deserve simple solutions. We work hard to hide complexity so you can focus on building. ### Reliability Matters Your users depend on your app, and you depend on us. We take that responsibility seriously. ### Transparency Always No hidden fees, no surprise limits, no confusing pricing. What you see is what you get. ## Backed by the best We're proud to be backed by leading investors who share our vision for the future of developer tools. Our investors include top-tier angels who have built and scaled developer-focused companies. With their support, we're building a platforms that will serve millions of developers worldwide. ## Join us on our mission We're always looking for talented people who want to build platforms better for everyone. [View Open Positions](/careers) --- # Blog > Latest news, updates, and insights from the BOSApps team, what we’re building, improving, and shipping. Latest news, updates, and insights from the BOSApps team, what we’re building, improving, and shipping. Filter by tag: [All ](/blog)[AI ](/blog/tag/AI)[Allison ](/blog/tag/Allison)[CMS ](/blog/tag/CMS)[Digital Displays]() [October 22, 2023 · 3 min read](/blog/allison-adds-conversational-context-and-memory) ## [Allison – Conversational Context and Memory](/blog/allison-adds-conversational-context-and-memory) [Allison now remembers past conversations, enabling more natural, coherent, and context-aware interactions with users.](/blog/allison-adds-conversational-context-and-memory) [Allison AI](/blog/allison-adds-conversational-context-and-memory) [December 15, 2022 · 4 min read](/blog/allison-now-uses-vector-embeddings-and-rag) ## [Allison – Vector Embeddings and RAG](/blog/allison-now-uses-vector-embeddings-and-rag) [Allison now uses vector embeddings and Retrieval-Augmented Generation (RAG), improving understanding, accuracy, and context-aware responses.](/blog/allison-now-uses-vector-embeddings-and-rag) [Allison AI](/blog/allison-now-uses-vector-embeddings-and-rag) [August 6, 2022 · 4 min read](/blog/digital-displays-limited-release) ## [Digital Displays: Limited Release](/blog/digital-displays-limited-release) [Our Digital Displays feature is now in limited release, allowing businesses to manage content on real-world screens as easily as a website.](/blog/digital-displays-limited-release) [Digital Displays CMS](/blog/digital-displays-limited-release) [April 11, 2022 · 3 min read](/blog/new-digital-displays-cms) ## [Testing Our CMS for Digital Displays](/blog/new-digital-displays-cms) [Exploring our testing phase for the CMS that powers digital displays, enabling businesses to send content directly to TVs and screens with ease.](/blog/new-digital-displays-cms) [CMS Digital Displays](/blog/new-digital-displays-cms) [July 20, 2021 · 2 min read](/blog/allison-multilingual-support) ## [Allison – Multilingual Support](/blog/allison-multilingual-support) [Allison now supports multiple languages, enabling businesses to communicate with customers worldwide directly on their website.](/blog/allison-multilingual-support) [Allison AI](/blog/allison-multilingual-support) [March 1, 2021 · 4 min read](/blog/testing-allison-live) ## [Testing Allison on a Customer's Website](/blog/testing-allison-live) [An in-depth look at testing Allison, our intelligent conversational chatbot, on a live customer website to enhance user experience and support.](/blog/testing-allison-live) [AI Allison](/blog/testing-allison-live) --- # Allison – Conversational Context and Memory > Allison now remembers past conversations, enabling more natural, coherent, and context-aware interactions with users. We’re excited to share that in **October 2023**, Allison became significantly smarter by adding **conversational context and memory**. Instead of treating each message as a fresh input, Allison now remembers what was said earlier in a conversation — making interactions feel more natural, coherent, and human-like. This upgrade is a major step toward creating an AI assistant that can follow the thread of a conversation, recall important details, and respond in ways that are contextually aware and relevant. ## Why Conversational Context Matters Traditional chatbots often treat each message in isolation. This means if a user asks a follow-up question — even one directly related to the previous message — the system might fail to understand the reference. For example: > User: “What are your store hours on weekends?”\ > User: “And do you offer curbside pickup then?” Without memory, the bot might treat the second question as unrelated, resulting in a disjointed or incorrect response. Modern AI research demonstrates that storing and leveraging **long-term dialogue memory** dramatically improves the consistency and coherence of multi-turn conversations. One notable example is the white paper [_Recursively Summarizing Enables Long-Term Dialogue Memory in Large Language Models_](https://arxiv.org/abs/2308.15022), which explains how summarizing past context allows models to generate cohesive responses over extended dialogues. ## How We Built Conversational Memory To give Allison conversational context, we designed a system that **captures, summarizes, and utilizes key parts of the chat history**. This memory doesn’t store every word verbatim; instead, it focuses on the parts that matter most to ensure relevance in future responses. Here’s how it works: 1. **Capture and store conversation turns** – Every user input and Allison response is logged. 1. **Summarize or index important context** – The system identifies critical details such as topics, preferences, or specific requests. 1. **Use stored memory to inform replies** – Future responses reference past interactions, allowing Allison to maintain continuity and understanding. This approach allows Allison to answer follow-up questions intelligently, remember prior decisions, and provide a richer conversational experience. ## What This Enables By adding memory, Allison can now: - **Follow multi-turn exchanges** without losing track of the topic. - **Recall earlier details** in the conversation, such as user preferences, project specifics, or prior instructions. - **Provide coherent and context-aware responses**, reducing the need for repetition. - **Simulate human-like conversation**, where each message builds on the last. For businesses, this means Allison can act as a more reliable assistant, whether it’s for customer support, onboarding, or interactive user engagement. ## Real-World Examples - **Customer Support:** Allison can remember the customer’s previous issues or ticket numbers, avoiding redundant explanations. - **Sales Conversations:** She can recall user preferences or prior product interests to offer personalized recommendations. - **Internal Tools:** Teams can use Allison to track workflows or projects across multiple interactions without losing context. ## Looking Ahead Conversational memory lays the foundation for **even deeper AI capabilities**, such as long-term personalization, multi-session memory, and advanced reasoning across multiple knowledge domains. This makes Allison a smarter, more helpful, and more trustworthy assistant for both users and businesses. With conversational context and memory, Allison is no longer just reactive—she’s proactive, aware, and ready to assist in a way that feels genuinely intelligent. ## Related Posts [Dec 15, 2022 · 4 min read](/blog/allison-now-uses-vector-embeddings-and-rag) ### [Allison – Vector Embeddings and RAG](/blog/allison-now-uses-vector-embeddings-and-rag) [Allison now uses vector embeddings and Retrieval-Augmented Generation (RAG), improving understanding, accuracy, and context-aware responses.](/blog/allison-now-uses-vector-embeddings-and-rag) [Jul 20, 2021 · 2 min read](/blog/allison-multilingual-support) ### [Allison – Multilingual Support](/blog/allison-multilingual-support) [Allison now supports multiple languages, enabling businesses to communicate with customers worldwide directly on their website.](/blog/allison-multilingual-support) [Mar 1, 2021 · 4 min read](/blog/testing-allison-live) ### [Testing Allison on a Customer's Website](/blog/testing-allison-live) [An in-depth look at testing Allison, our intelligent conversational chatbot, on a live customer website to enhance user experience and support.](/blog/testing-allison-live) --- # Allison – Multilingual Support > Allison now supports multiple languages, enabling businesses to communicate with customers worldwide directly on their website. We’re thrilled to announce that **Allison**, our intelligent conversational chatbot, now supports **multiple languages**. This enhancement allows businesses to connect with customers around the globe directly on their websites, creating a seamless and inclusive experience for every visitor. ## Multilingual Website Conversations With multilingual support, Allison can **understand and respond in different languages**, adapting to each visitor automatically. This makes interactions feel natural and personalized, no matter where your customers are located. - **Automatic Language Detection:** Allison identifies the visitor’s language and switches responses accordingly, without requiring manual selection. - **Consistent Experience Across Languages:** Responses are accurate and maintain the same tone and style, ensuring your brand voice stays consistent worldwide. - **Real-Time Multilingual Conversations:** Visitors can ask questions and receive answers in their preferred language immediately, whether it’s English, Spanish, French, German, or beyond. ## Key Benefits of Multilingual Support Adding multilingual capabilities to Allison brings several key advantages: - **Communicate With Global Audiences:** Reach new markets and serve international visitors without language barriers. - **24/7 Support in Multiple Languages:** Provide help around the clock to users in their native language, improving customer satisfaction. - **Maintain Brand Consistency:** Ensure your messaging stays uniform across different languages and regions. - **Expand Customer Engagement:** By speaking the customer’s language, Allison encourages longer interactions and higher conversion rates. ## A Global Customer Experience With multilingual support, Allison transforms your website into a truly global customer experience. Businesses can now interact meaningfully with visitors from any country, providing fast, accurate, and friendly support in the language that feels most comfortable to the user. Whether you’re looking to expand internationally, provide better service for diverse audiences, or simply improve accessibility, Allison’s multilingual capabilities are a key step in creating an intelligent, inclusive website experience. **Allison is not just a chatbot—it’s your global customer support assistant, ready to connect with visitors anywhere, anytime.** ## Related Posts [Oct 22, 2023 · 3 min read](/blog/allison-adds-conversational-context-and-memory) ### [Allison – Conversational Context and Memory](/blog/allison-adds-conversational-context-and-memory) [Allison now remembers past conversations, enabling more natural, coherent, and context-aware interactions with users.](/blog/allison-adds-conversational-context-and-memory) [Dec 15, 2022 · 4 min read](/blog/allison-now-uses-vector-embeddings-and-rag) ### [Allison – Vector Embeddings and RAG](/blog/allison-now-uses-vector-embeddings-and-rag) [Allison now uses vector embeddings and Retrieval-Augmented Generation (RAG), improving understanding, accuracy, and context-aware responses.](/blog/allison-now-uses-vector-embeddings-and-rag) [Mar 1, 2021 · 4 min read](/blog/testing-allison-live) ### [Testing Allison on a Customer's Website](/blog/testing-allison-live) [An in-depth look at testing Allison, our intelligent conversational chatbot, on a live customer website to enhance user experience and support.](/blog/testing-allison-live) --- # Allison – Vector Embeddings and RAG > Allison now uses vector embeddings and Retrieval-Augmented Generation (RAG), improving understanding, accuracy, and context-aware responses. We’re excited to announce a major upgrade to **Allison**, our AI chatbot: she now uses **vector embeddings** and **Retrieval-Augmented Generation (RAG)**. This update allows Allison to better understand questions, retrieve relevant information, and provide accurate, context-aware responses. This is more than just a technical upgrade—it’s a leap toward making AI-powered interactions feel more natural, intuitive, and useful for businesses and their customers. ## Understanding Vector Embeddings At the core of this upgrade are **vector embeddings**. These are numerical representations of text that capture meaning and semantic relationships rather than simply matching keywords. In other words, vector embeddings allow Allison to **understand intent even if the wording changes**. For example, if a customer asks: > “How do I change my billing info?” Allison can recognize that this is related to a question like: > “Where can I update my payment details?” even though the phrasing is different. This ability comes from embeddings, which map similar concepts close together in a high-dimensional mathematical space. Vector embeddings are widely used in modern AI and NLP systems. You can read more about them on [Wikipedia: Word Embedding](https://en.wikipedia.org/wiki/Word_embedding), or dive into research like [Mikolov et al.’s Efficient Estimation of Word Representations in Vector Space](https://arxiv.org/abs/1301.3781). The [Transformer architecture paper “Attention Is All You Need”](https://arxiv.org/abs/1706.03762) also explains how embeddings power modern language models. ### Benefits of Vector Embeddings Using embeddings allows Allison to: - Perform **semantic search** instead of simple keyword matching - **Understand natural language** in a flexible way - Provide **more relevant, accurate answers** across a variety of phrasings ## Introducing Retrieval-Augmented Generation (RAG) Vector embeddings are powerful on their own, but they become even more useful when combined with **Retrieval-Augmented Generation (RAG)**. RAG works by first retrieving relevant information from external sources or knowledge bases and then generating a response based on that content. This ensures that Allison’s answers are **grounded in real data** rather than relying solely on pre-trained model knowledge. For example, if a customer asks: > “What is your refund policy for subscription plans?” RAG allows Allison to pull the most up-to-date policy information and generate a precise, accurate response—even if the policy was recently updated. You can learn more about RAG on [Wikipedia: Retrieval-Augmented Generation](https://en.wikipedia.org/wiki/Retrieval-augmented_generation) or explore the foundational research in [RAG for Knowledge-Intensive NLP Tasks (Lewis et al.)](https://arxiv.org/abs/2005.11401). ### Advantages of RAG By combining vector embeddings with RAG, Allison can: - Retrieve **relevant knowledge from trusted sources** - Generate **accurate, context-aware responses** - Handle **complex, multi-step queries** without losing coherence - Reduce **AI hallucinations** by grounding responses in real data ## How This Upgrade Changes Allison With vector embeddings and RAG, Allison is no longer just a conversational tool—she’s a **knowledge-aware assistant**. She can now: - Understand user intent across a variety of phrasings - Pull in relevant information dynamically - Maintain context over multi-turn conversations - Deliver responses that are both helpful and accurate This upgrade is particularly impactful for businesses using Allison for customer support, sales, or information discovery. Customers can get precise answers faster, and teams can trust that Allison’s responses are grounded in real knowledge. ## Why This Matters Accuracy and context are critical in modern AI interactions. Without them, chatbots can frustrate users with irrelevant or outdated responses. By integrating **vector embeddings and RAG**, Allison can: - Offer **reliable, meaningful interactions** - Reduce user frustration and increase engagement - Scale knowledge handling without constant manual updates ## Looking Ahead This update lays the foundation for even more advanced capabilities in Allison, including: - **Enhanced personalization** by remembering context across sessions - **Smarter multi-turn dialogue handling** - **Expanded knowledge base integration** for richer responses Our goal is to make Allison feel less like a tool and more like a true assistant—one that understands intent, respects context, and provides answers that businesses and customers can rely on. With vector embeddings and RAG powering her, Allison is now smarter, faster, and more accurate than ever before. ## Related Posts [Oct 22, 2023 · 3 min read](/blog/allison-adds-conversational-context-and-memory) ### [Allison – Conversational Context and Memory](/blog/allison-adds-conversational-context-and-memory) [Allison now remembers past conversations, enabling more natural, coherent, and context-aware interactions with users.](/blog/allison-adds-conversational-context-and-memory) [Jul 20, 2021 · 2 min read](/blog/allison-multilingual-support) ### [Allison – Multilingual Support](/blog/allison-multilingual-support) [Allison now supports multiple languages, enabling businesses to communicate with customers worldwide directly on their website.](/blog/allison-multilingual-support) [Mar 1, 2021 · 4 min read](/blog/testing-allison-live) ### [Testing Allison on a Customer's Website](/blog/testing-allison-live) [An in-depth look at testing Allison, our intelligent conversational chatbot, on a live customer website to enhance user experience and support.](/blog/testing-allison-live) --- # Digital Displays: Limited Release > Our Digital Displays feature is now in limited release, allowing businesses to manage content on real-world screens as easily as a website. We’re thrilled to announce that our **Digital Displays** feature is now available in a **limited release**. This marks an exciting step toward making real-world screens as easy to manage as a website, giving businesses the tools to engage their audiences in new, dynamic ways. Digital displays have long been a key part of marketing, customer engagement, and in-store communications. Yet managing them often required specialized hardware, complicated software, or a dedicated IT team. Our goal is simple: **make it easy for any business to control what appears on their screens without unnecessary complexity**. ## Testing Our CMS for Digital Displays At the core of this launch is our **Content Management System (CMS) for digital displays**, which allows businesses to send content directly to screens in physical locations. During this limited release, we’re testing the system with real-world deployments to ensure it’s **stable, reliable, and user-friendly**. A key benefit is that the CMS can deliver **static HTML** to **any off-the-shelf TV**. This means businesses can: - Use standard, widely available TVs instead of expensive proprietary screens - Update content from the same interface they already use to manage web assets - Avoid complicated hardware setups or installations By leveraging standard HTML, the system is both **flexible and powerful**. Businesses can display menus, promotions, announcements, or any custom HTML content tailored to their audience. ## How Businesses Can Use Digital Displays Today Even in this limited release, businesses can take advantage of several powerful features: - **Send content to multiple screens** simultaneously - **Keep displays synchronized** across locations - **Update content remotely** without having to visit each screen - **Display dynamic information** such as menus, schedules, or promotions For example, a restaurant could update its menu or special promotions across multiple TVs at once, ensuring customers always see the latest offerings. A retail store could highlight flash sales or seasonal promotions in real time, without relying on print materials or manual updates. ## The Benefits of a Simple, Unified System Many businesses today rely on fragmented systems for in-store screens. Some use multiple pieces of software, others depend on USB sticks or manual uploads, and many struggle to keep content consistent across locations. By using a unified CMS that works with standard TVs, businesses gain: - **Consistency** — every screen shows the same content at the same time - **Speed** — updates happen instantly across all locations - **Ease of use** — no technical expertise required to make changes - **Scalability** — as the network of displays grows, the system can scale with it This simplicity reduces operational headaches and allows teams to focus on creating content that engages audiences instead of worrying about logistics. ## What’s Next This limited release is just the beginning. As we gather feedback and monitor performance, we plan to: - Expand access to more businesses - Introduce **more flexible scheduling options** for content - Add support for **dynamic and interactive content** - Enhance **analytics and reporting** to track display engagement Our ultimate goal is to make digital displays as easy to manage and as impactful as any digital marketing tool. With this foundation, businesses can start small, test ideas, and scale to larger networks of displays without hitting technical roadblocks. ## Why This Matters Digital displays are a powerful way to connect with customers in physical spaces, and yet many businesses are held back by complexity. By providing a simple, scalable solution that works with standard TVs, we’re lowering the barrier to entry and empowering businesses to **communicate more effectively**. This limited release is the first step toward a future where managing digital displays is just as intuitive as managing a website. Businesses can start experimenting today, knowing that updates are easy, displays are reliable, and the system is built to grow with them. Digital displays should be simple, scalable, and easy to manage—and now, with our CMS, they finally are. ## Related Posts [Apr 11, 2022 · 3 min read](/blog/new-digital-displays-cms) ### [Testing Our CMS for Digital Displays](/blog/new-digital-displays-cms) [Exploring our testing phase for the CMS that powers digital displays, enabling businesses to send content directly to TVs and screens with ease.](/blog/new-digital-displays-cms) --- # Testing Our CMS for Digital Displays > Exploring our testing phase for the CMS that powers digital displays, enabling businesses to send content directly to TVs and screens with ease. We’re excited to share that we’ve begun **testing our CMS for digital displays**, a major step forward in helping businesses communicate directly with customers through screens. This new capability is designed to make managing digital displays as simple and intuitive as managing content on a website—no specialized hardware or complicated setups required. ## CMS Testing for Digital Displays Our CMS has been enhanced to **deliver static HTML content to standard off-the-shelf TVs**, allowing businesses to power digital displays without needing proprietary hardware or complex installations. By simply connecting a display to a device capable of rendering web content, the CMS can push content in real-time or on a scheduled basis. This approach leverages the flexibility of web technologies, making digital signage both accessible and scalable for businesses of all sizes. Whether it’s a small coffee shop displaying daily specials or a large retail chain showing promotions across dozens of screens, the CMS provides a centralized solution to manage it all. ## What This Enables With our CMS for digital displays, businesses can now: - **Send static HTML content to standard TVs:** Use regular televisions to display dynamic content without requiring dedicated signage hardware. - **Display menus, promotions, or announcements:** Keep your audience informed with timely, visually appealing content. - **Sync content across multiple screens:** Ensure consistency by updating all displays simultaneously, whether in a single location or across multiple sites. - **Update displays remotely from one CMS:** Make changes in real-time or schedule content updates from anywhere, eliminating the need to manually update each screen. This capability transforms how businesses communicate with customers in physical spaces, providing the **same level of control and flexibility that websites offer online**. ## Why We’re Testing The testing phase is crucial to ensure that the CMS works reliably in real-world environments. By deploying content to actual displays, we can: - Verify smooth rendering of HTML across different devices and screen sizes - Ensure content updates propagate quickly and accurately - Identify any latency, synchronization, or display issues before full deployment - Gather feedback from real users to improve usability and features Our goal is to make digital display management **as intuitive as posting content online**, giving businesses the confidence that their messaging will look great and stay up-to-date. ## Looking Ahead This testing phase lays the groundwork for a **flexible and scalable digital signage solution**. Businesses will soon have the ability to manage multiple screens from a single CMS, create engaging content for in-store promotions, and maintain a professional and dynamic presence in physical locations—all without the overhead of specialized hardware or complex setup processes. By combining the power of web technologies with centralized content management, our CMS opens up exciting possibilities for businesses to connect with their audiences in a meaningful and efficient way. **Digital displays are no longer just screens—they’re interactive communication tools, and our CMS is ready to help businesses make the most of them.** ## Related Posts [Aug 6, 2022 · 4 min read](/blog/digital-displays-limited-release) ### [Digital Displays: Limited Release](/blog/digital-displays-limited-release) [Our Digital Displays feature is now in limited release, allowing businesses to manage content on real-world screens as easily as a website.](/blog/digital-displays-limited-release) --- # Redirecting to: /blog [Redirecting from `/blog/page/1/` to `/blog`](/blog) --- # Posts tagged "AI" > Browse all blog posts tagged with "AI" on the bosapps blog. [← Back to all posts](/blog) 4 posts found Filter by tag: [All ](/blog)[AI ](/blog/tag/AI)[Allison ](/blog/tag/Allison)[CMS ](/blog/tag/CMS)[Digital Displays]() [October 22, 2023 · 3 min read](/blog/allison-adds-conversational-context-and-memory) ## [Allison – Conversational Context and Memory](/blog/allison-adds-conversational-context-and-memory) [Allison now remembers past conversations, enabling more natural, coherent, and context-aware interactions with users.](/blog/allison-adds-conversational-context-and-memory) [Allison AI](/blog/allison-adds-conversational-context-and-memory) [December 15, 2022 · 4 min read](/blog/allison-now-uses-vector-embeddings-and-rag) ## [Allison – Vector Embeddings and RAG](/blog/allison-now-uses-vector-embeddings-and-rag) [Allison now uses vector embeddings and Retrieval-Augmented Generation (RAG), improving understanding, accuracy, and context-aware responses.](/blog/allison-now-uses-vector-embeddings-and-rag) [Allison AI](/blog/allison-now-uses-vector-embeddings-and-rag) [July 20, 2021 · 2 min read](/blog/allison-multilingual-support) ## [Allison – Multilingual Support](/blog/allison-multilingual-support) [Allison now supports multiple languages, enabling businesses to communicate with customers worldwide directly on their website.](/blog/allison-multilingual-support) [Allison AI](/blog/allison-multilingual-support) [March 1, 2021 · 4 min read](/blog/testing-allison-live) ## [Testing Allison on a Customer's Website](/blog/testing-allison-live) [An in-depth look at testing Allison, our intelligent conversational chatbot, on a live customer website to enhance user experience and support.](/blog/testing-allison-live) [AI Allison](/blog/testing-allison-live) --- # Posts tagged "Allison" > Browse all blog posts tagged with "Allison" on the bosapps blog. [← Back to all posts](/blog) 4 posts found Filter by tag: [All ](/blog)[AI ](/blog/tag/AI)[Allison ](/blog/tag/Allison)[CMS ](/blog/tag/CMS)[Digital Displays]() [October 22, 2023 · 3 min read](/blog/allison-adds-conversational-context-and-memory) ## [Allison – Conversational Context and Memory](/blog/allison-adds-conversational-context-and-memory) [Allison now remembers past conversations, enabling more natural, coherent, and context-aware interactions with users.](/blog/allison-adds-conversational-context-and-memory) [Allison AI](/blog/allison-adds-conversational-context-and-memory) [December 15, 2022 · 4 min read](/blog/allison-now-uses-vector-embeddings-and-rag) ## [Allison – Vector Embeddings and RAG](/blog/allison-now-uses-vector-embeddings-and-rag) [Allison now uses vector embeddings and Retrieval-Augmented Generation (RAG), improving understanding, accuracy, and context-aware responses.](/blog/allison-now-uses-vector-embeddings-and-rag) [Allison AI](/blog/allison-now-uses-vector-embeddings-and-rag) [July 20, 2021 · 2 min read](/blog/allison-multilingual-support) ## [Allison – Multilingual Support](/blog/allison-multilingual-support) [Allison now supports multiple languages, enabling businesses to communicate with customers worldwide directly on their website.](/blog/allison-multilingual-support) [Allison AI](/blog/allison-multilingual-support) [March 1, 2021 · 4 min read](/blog/testing-allison-live) ## [Testing Allison on a Customer's Website](/blog/testing-allison-live) [An in-depth look at testing Allison, our intelligent conversational chatbot, on a live customer website to enhance user experience and support.](/blog/testing-allison-live) [AI Allison](/blog/testing-allison-live) --- # Posts tagged "CMS" > Browse all blog posts tagged with "CMS" on the bosapps blog. [← Back to all posts](/blog) 2 posts found Filter by tag: [All ](/blog)[AI ](/blog/tag/AI)[Allison ](/blog/tag/Allison)[CMS ](/blog/tag/CMS)[Digital Displays]() [August 6, 2022 · 4 min read](/blog/digital-displays-limited-release) ## [Digital Displays: Limited Release](/blog/digital-displays-limited-release) [Our Digital Displays feature is now in limited release, allowing businesses to manage content on real-world screens as easily as a website.](/blog/digital-displays-limited-release) [Digital Displays CMS](/blog/digital-displays-limited-release) [April 11, 2022 · 3 min read](/blog/new-digital-displays-cms) ## [Testing Our CMS for Digital Displays](/blog/new-digital-displays-cms) [Exploring our testing phase for the CMS that powers digital displays, enabling businesses to send content directly to TVs and screens with ease.](/blog/new-digital-displays-cms) [CMS Digital Displays](/blog/new-digital-displays-cms) --- # Posts tagged "Digital Displays" > Browse all blog posts tagged with "Digital Displays" on the bosapps blog. [← Back to all posts](/blog) 2 posts found Filter by tag: [All ](/blog)[AI ](/blog/tag/AI)[Allison ](/blog/tag/Allison)[CMS ](/blog/tag/CMS)[Digital Displays]() [August 6, 2022 · 4 min read](/blog/digital-displays-limited-release) ## [Digital Displays: Limited Release](/blog/digital-displays-limited-release) [Our Digital Displays feature is now in limited release, allowing businesses to manage content on real-world screens as easily as a website.](/blog/digital-displays-limited-release) [Digital Displays CMS](/blog/digital-displays-limited-release) [April 11, 2022 · 3 min read](/blog/new-digital-displays-cms) ## [Testing Our CMS for Digital Displays](/blog/new-digital-displays-cms) [Exploring our testing phase for the CMS that powers digital displays, enabling businesses to send content directly to TVs and screens with ease.](/blog/new-digital-displays-cms) [CMS Digital Displays](/blog/new-digital-displays-cms) --- # Testing Allison on a Customer's Website > An in-depth look at testing Allison, our intelligent conversational chatbot, on a live customer website to enhance user experience and support. We’re excited to showcase **Allison**, our cutting-edge conversational chatbot designed to live directly on a customer’s website. With this release, our primary focus is on testing Allison in a real-world environment, ensuring that it provides smooth, helpful, and natural interactions for website visitors. By integrating Allison directly into websites, businesses can create an interactive and intelligent customer experience that goes beyond static content and traditional support forms. ## What Is Allison? Allison is a **natural language processing (NLP) chatbot** engineered to understand and respond to human conversations across multiple platforms and languages. Unlike rule-based chatbots, Allison leverages advanced AI to interpret user intent, making it capable of holding meaningful conversations and delivering accurate information. When embedded on a website, Allison provides instant, intelligent responses that guide visitors through their questions, concerns, or requests. Whether your visitors are looking for product information, scheduling appointments, or troubleshooting issues, Allison ensures they get the right answers—**any time of day, without delay**. ## Website Chatbot Capabilities Allison is designed to do more than just chat. It’s a versatile tool that transforms websites into interactive hubs of support and engagement. Here are some of its key capabilities: ### Real-Time Website Conversations Allison engages visitors the moment they arrive on your website: - **Seamless Integration:** Allison can be embedded directly into any customer website, maintaining a consistent brand look and feel. - **Instant Responses:** Visitors receive answers in real time, without waiting for an email or call back. - **Cross-Device Compatibility:** Whether visitors are on a desktop, tablet, or smartphone, Allison is optimized for a smooth, responsive experience. This capability is particularly valuable for businesses that want to provide immediate support without overloading live agents. By addressing questions instantly, Allison improves customer satisfaction and reduces bounce rates. ### 24/7 Customer Support Allison acts as an always-on support assistant, giving businesses a presence even when staff are unavailable: - **Handles Frequently Asked Questions:** Common queries are resolved quickly without human intervention. - **Instant After-Hours Support:** Visitors can get answers outside of normal business hours, providing a better user experience. - **Reduces Live Support Load:** By automating routine tasks, your support team can focus on complex or high-priority issues. This 24/7 availability ensures that visitors always feel supported, no matter when they access your site. ### Appointments & Automated Actions Allison isn’t limited to answering questions—it can also perform actions to help visitors: - **Book or Reschedule Appointments:** Visitors can schedule services directly through the chatbot interface. - **Guide Users Through Tasks:** Step-by-step instructions can be delivered to help complete forms, troubleshoot issues, or find resources. - **Trigger Custom Workflows:** Depending on user intent, Allison can initiate business-specific actions like creating tickets, sending emails, or updating databases. This functionality allows Allison to seamlessly blend conversational AI with real-world productivity. ### Voice Assistant Compatibility Allison can extend beyond web chat to power voice-based experiences: - **Supports Google Assistant Actions:** Build voice interactions that complement the website experience. - **Consistent Conversations Across Platforms:** Maintain context whether the visitor is interacting via voice or web chat, providing a cohesive user experience. This makes Allison a true multi-platform assistant, capable of meeting users wherever they are. ## Why Test Allison on a Customer Website? Testing Allison in a live website environment is critical to ensure: - **Accuracy of Responses:** Real visitor questions help fine-tune answers and improve conversational flow. - **Smooth User Experience:** Observing interactions in context helps identify and fix potential UX issues. - **Readiness for Full Deployment:** Ensures the chatbot is fully capable of handling real customer service interactions before rolling out at scale. By testing Allison on a live site, businesses can confidently offer a modern, interactive support channel that enhances engagement and customer satisfaction. Allison turns your website into an **interactive, always-available customer experience**, giving your visitors the help they need while reducing the workload on your support team. With AI-powered chat now integrated seamlessly, websites are no longer just informational—they are intelligent, responsive, and proactive in serving customers. ## Related Posts [Oct 22, 2023 · 3 min read](/blog/allison-adds-conversational-context-and-memory) ### [Allison – Conversational Context and Memory](/blog/allison-adds-conversational-context-and-memory) [Allison now remembers past conversations, enabling more natural, coherent, and context-aware interactions with users.](/blog/allison-adds-conversational-context-and-memory) [Dec 15, 2022 · 4 min read](/blog/allison-now-uses-vector-embeddings-and-rag) ### [Allison – Vector Embeddings and RAG](/blog/allison-now-uses-vector-embeddings-and-rag) [Allison now uses vector embeddings and Retrieval-Augmented Generation (RAG), improving understanding, accuracy, and context-aware responses.](/blog/allison-now-uses-vector-embeddings-and-rag) [Jul 20, 2021 · 2 min read](/blog/allison-multilingual-support) ### [Allison – Multilingual Support](/blog/allison-multilingual-support) [Allison now supports multiple languages, enabling businesses to communicate with customers worldwide directly on their website.](/blog/allison-multilingual-support) --- # Join our team > Join the BOSApps team. We're building the future and looking for talented people to help us get there. We're on a mission to make software effortless for any business big or small. Join us and help shape the future of software. ## Why work with us ### Remote First Work from anywhere in the world. We believe great talent isn't limited by geography. ### Competitive Salary We offer top-of-market compensation with equity options for all full-time employees. ### Great Team Join a diverse team of talented individuals who are passionate about what they build. ### Learning Budget Annual budget for courses, conferences, and books to help you grow professionally. ## Open positions 3 open positions across 3 departments ### [Customer Success Manager](/careers/customer-success-manager) [We are looking for a skilled Customer Success Manager to join our team and ensure our clients achieve their goals.](/careers/customer-success-manager) [Customer Success • Remote • Full-time, contractor • associate degree](/careers/customer-success-manager) [USD $30.00 - $40.00 / hour](/careers/customer-success-manager) [Posted: January 25, 2026 - Valid through: January 1, 2027](/careers/customer-success-manager) [Apply](/careers/customer-success-manager) ### [Product Designer](/careers/product-designer) [We are seeking a talented Product Designer to create intuitive user experiences and visually engaging interfaces that delight our customers.](/careers/product-designer) [Design • Remote • Full-time, part-time, contractor • associate degree](/careers/product-designer) [USD $40.00 / hour](/careers/product-designer) [Posted: January 20, 2026 - Valid through: January 1, 2027](/careers/product-designer) [Apply](/careers/product-designer) ### [Senior Frontend Engineer](/careers/senior-frontend-engineer) [We are seeking a talented Senior Frontend Engineer to develop scalable and maintainable web applications that provide excellent user experiences.](/careers/senior-frontend-engineer) [Engineering • Remote • Full-time, part-time, per-diem, contractor • bachelor degree](/careers/senior-frontend-engineer) [USD $97,000.00 - $110,000.00 / year](/careers/senior-frontend-engineer) [Posted: January 15, 2026 - Valid through: January 1, 2027](/careers/senior-frontend-engineer) [Apply](/careers/senior-frontend-engineer) ### Don't see a role that fits? We're always looking for talented people. Send your resume to [info@bosapps.io ](mailto:info@bosapps.io)and tell us how you'd like to contribute. --- # Customer Success Manager > We are looking for a skilled Customer Success Manager to join our team and ensure our clients achieve their goals. We’re looking for a **Customer Success Manager** to help our customers succeed by building strong relationships and guiding product adoption. You will act as the voice of the customer and ensure that they achieve maximum value from our products. ## Responsibilities - Onboard and support customers throughout their journey. - Identify opportunities for customer growth and expansion. - Advocate for customer needs internally and communicate feedback to product and engineering teams. - Monitor customer health metrics and proactively address potential issues. - Conduct training sessions, webinars, and product demos as needed. - Collaborate with sales and marketing teams to drive customer satisfaction and retention. ## Qualifications - 3+ years of experience in customer success, account management, or related roles. - Strong communication and interpersonal skills. - Ability to understand and explain complex software products. - Experience in customer onboarding, training, and relationship management. - Data-driven mindset with experience tracking customer metrics. - Problem-solving skills and ability to work independently. ## Preferred Skills - Familiarity with CRM and customer success tools (Salesforce, HubSpot, Gainsight, etc.). - Experience in SaaS or technology product companies. - Knowledge of customer lifecycle management and retention strategies. - Ability to create process improvements that enhance the customer experience. ## Hiring Organization [BOSApps](https://bosapps.io) Holmdel, NJ, United States ## Other Opportunities in Holmdel [Holmdel, NJ • Full-time, part-time, contractor](/careers/product-designer) ### [Product Designer](/careers/product-designer) [USD $40.00 / hour](/careers/product-designer) [Holmdel, NJ • Full-time, part-time, per-diem, contractor](/careers/senior-frontend-engineer) ### [Senior Frontend Engineer](/careers/senior-frontend-engineer) [USD $97,000.00 - $110,000.00 / year](/careers/senior-frontend-engineer) --- # Product Designer > We are seeking a talented Product Designer to create intuitive user experiences and visually engaging interfaces that delight our customers. As a **Product Designer**, you’ll craft intuitive experiences and beautiful interfaces. You will collaborate closely with engineering, product, and other design team members to turn ideas into elegant, user-friendly products. ## Responsibilities - Design user flows, wireframes, mockups, and prototypes. - Collaborate with engineering teams to ensure design feasibility and quality. - Conduct user research and usability testing to inform design decisions. - Maintain and evolve the design system to ensure consistency across products. - Advocate for the user and bring creative solutions to complex problems. ## Qualifications - 3+ years of experience in product or UX/UI design. - Proficiency in design and prototyping tools (Figma, Sketch, Adobe XD, etc.). - Strong portfolio demonstrating user-centered design solutions. - Understanding of frontend development principles (HTML, CSS, JS) is a plus. - Excellent visual design skills and attention to detail. - Strong communication and collaboration skills. ## Preferred Skills - Experience designing for mobile and responsive web applications. - Familiarity with accessibility standards (WCAG) and inclusive design. - Experience with design systems and component libraries. - Knowledge of user research methodologies and analytics tools. ## Hiring Organization [BOSApps](https://bosapps.io) Holmdel, NJ, United States ## Other Opportunities in Holmdel [Holmdel, NJ • Full-time, contractor](/careers/customer-success-manager) ### [Customer Success Manager](/careers/customer-success-manager) [USD $30.00 - $40.00 / hour](/careers/customer-success-manager) [Holmdel, NJ • Full-time, part-time, per-diem, contractor](/careers/senior-frontend-engineer) ### [Senior Frontend Engineer](/careers/senior-frontend-engineer) [USD $97,000.00 - $110,000.00 / year](/careers/senior-frontend-engineer) --- # Senior Frontend Engineer > We are seeking a talented Senior Frontend Engineer to develop scalable and maintainable web applications that provide excellent user experiences. We’re looking for a **Senior Frontend Engineer** to help build high-quality, scalable web applications. You will work closely with our design and backend teams to deliver seamless user experiences. ## Responsibilities - Build and maintain frontend features using modern web technologies. - Collaborate with product, design, and backend teams to define and implement new features. - Write clean, maintainable, and well-tested code. - Optimize applications for maximum speed and scalability. - Participate in code reviews and contribute to team knowledge sharing. ## Qualifications - 5+ years of experience in frontend development. - Strong proficiency in **JavaScript**, **TypeScript**, and modern frameworks like **React**. - Experience with state management libraries (e.g., Redux, Zustand). - Solid understanding of HTML, CSS, and responsive design principles. - Familiarity with RESTful APIs, GraphQL, and modern build tools (Webpack, Vite). - Strong problem-solving skills and attention to detail. - Excellent communication and teamwork abilities. ## Preferred Skills - Experience with Next.js or similar frameworks. - Knowledge of CI/CD pipelines and testing frameworks. - Experience building accessible and performant applications. - Familiarity with cloud platforms such as AWS, GCP, or Azure. ## Hiring Organization [BOSApps](https://bosapps.io) Holmdel, NJ, United States ## Other Opportunities in Holmdel [Holmdel, NJ • Full-time, contractor](/careers/customer-success-manager) ### [Customer Success Manager](/careers/customer-success-manager) [USD $30.00 - $40.00 / hour](/careers/customer-success-manager) [Holmdel, NJ • Full-time, part-time, contractor](/careers/product-designer) ### [Product Designer](/careers/product-designer) [USD $40.00 / hour](/careers/product-designer) --- # Get in touch > Get in touch with the BOSApps team. We're here to help with questions about our platform, pricing, or enterprise solutions. Have a question about bosapps? Want to discuss enterprise solutions? We'd love to hear from you. ## Send us a message Don't fill this out if you're human: First name \* Jane Last name \* Doe Email \* Subject \* Select a topic Message \* Message sent successfully! We'll get back to you within 24 hours. Something went wrong Please try again or contact us directly via email. Send Message Sending... \* Required fields ## Other ways to reach us [info@bosapps.io ](mailto:info@bosapps.io)[Join Discord](https://discord.gg/N2FJq7yKTj) ## Our office 101 Crawfords Corner Rd\ Holmdel, NJ 07733\ United States ## Common questions ### What's your typical response time? We respond to most inquiries within 24 hours during business days. ### Do you offer phone support? Phone support is available for Enterprise customers. Others can reach us via email or Discord. ### How do I report a bug? Use the form with "Technical support" as subject, or open an issue on our Discord. [View all FAQs](/faq) --- # Customer Stories > See how companies of all sizes work with BOSApps to deploy faster, scale effortlessly, and deliver better experiences. See how teams around the world work with BOSApps to ship faster and scale with confidence. 1,000+ Companies trust BOSApps 99.99% Average uptime 1.3M+ Active users 200+ Edge locations ## Featured Success Stories Deep dives into how leading companies transformed their workflow. HVAC 100% Accurate job tracking 60% Cost reduction 99.99% Uptime > "With ServiceKit, updating our website has never been easier. I don’t need to wait for a developer to make changes. From adding new content to refreshing pages, everything is intuitive, fast, and under our control." Chris Madden Owner, AA Richards HVAC [Read full story](/testimonials/aa-richards-hvac-by-chris-madden) ## Ready to join them? Start deploying with us today and see the difference for yourself. [Start Free Trial](/register) --- # Dashboard Overview > View your analytics and metrics Welcome back! Here's what's happening with your projects today. ### Total Projects 24 \+ 12% Active and archived projects ### Active Users 1,234 \+ 8% Monthly active users ### Revenue $12,450 \+ 15% Monthly recurring revenue ### API Calls 45.2K \+ 3% Total API requests this month ### Project Activity Projects created over the last 7 days ### Recent Activity Latest project updates [Customer Portal ](/dashboard/projects/10)active Self-service customer portal James Chen Updated Dec 24, 2024 [Security Audit ](/dashboard/projects/5)active Comprehensive security review Sarah Mitchell Updated Dec 23, 2024 [Mobile App Development ](/dashboard/projects/2)active iOS and Android native applications James Chen Updated Dec 22, 2024 [Backup System ](/dashboard/projects/12)active Automated backup solution David Kim Updated Dec 22, 2024 [Performance Optimization ](/dashboard/projects/6)active Improve application performance James Chen Updated Dec 21, 2024 --- # Components Demo | bosapps > Dashboard UI components showcase ## Statistics Cards ### Total Revenue $45,231 \+ 12% vs last month ### Active Users 2,345 \+ 8% vs last month ### Conversion Rate 3.24% \+ 3% vs last month ### Avg. Order Value $124 all time ## Chart Components ### Weekly Sales Sales performance over the last week ### Product Performance Units sold by product ### User Growth Active users over the last 4 weeks ### Financial Overview Revenue vs Expenses ## Full Width Chart ### Annual Performance Monthly breakdown of key metrics --- # Projects > Manage your projects Manage and organize all your projects in one place [New Project](/dashboard/projects/new) Search... Name | Status | Owner | Last Updated | Actions Website Redesign | active | Sarah Mitchell | Dec 20, 2024 | View Edit Delete Mobile App Development | active | James Chen | Dec 22, 2024 | View Edit Delete API Integration | active | Maria Rodriguez | Dec 18, 2024 | View Edit Delete Database Migration | archived | David Kim | Nov 30, 2024 | View Edit Delete Security Audit | active | Sarah Mitchell | Dec 23, 2024 | View Edit Delete Performance Optimization | active | James Chen | Dec 21, 2024 | View Edit Delete Documentation Update | draft | Maria Rodriguez | Dec 15, 2024 | View Edit Delete User Analytics | active | David Kim | Dec 19, 2024 | View Edit Delete Email Campaign | draft | Sarah Mitchell | Dec 10, 2024 | View Edit Delete Customer Portal | active | James Chen | Dec 24, 2024 | View Edit Delete Payment Gateway | archived | Maria Rodriguez | Oct 30, 2024 | View Edit Delete Backup System | active | David Kim | Dec 22, 2024 | View Edit Delete ## Delete Project Are you sure you want to delete this project? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Website Redesign > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Website Redesign A clear, descriptive name for your project Description \* Complete overhaul of company website Provide a brief overview of the project goals and scope Status \* Active (active) Current project status Owner \* Sarah Mitchell Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 1 Created January 15, 2024 at 12:00 AM Last Updated December 20, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Website Redesign**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Customer Portal > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Customer Portal A clear, descriptive name for your project Description \* Self-service customer portal Provide a brief overview of the project goals and scope Status \* Active (active) Current project status Owner \* James Chen Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 10 Created September 1, 2024 at 12:00 AM Last Updated December 24, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Customer Portal**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Payment Gateway > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Payment Gateway A clear, descriptive name for your project Description \* Integrate new payment provider Provide a brief overview of the project goals and scope Status \* Archived (archived) Current project status Owner \* Maria Rodriguez Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 11 Created October 15, 2023 at 12:00 AM Last Updated October 30, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Payment Gateway**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Backup System > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Backup System A clear, descriptive name for your project Description \* Automated backup solution Provide a brief overview of the project goals and scope Status \* Active (active) Current project status Owner \* David Kim Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 12 Created October 20, 2024 at 12:00 AM Last Updated December 22, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Backup System**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Mobile App Development > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Mobile App Development A clear, descriptive name for your project Description \* iOS and Android native applications Provide a brief overview of the project goals and scope Status \* Active (active) Current project status Owner \* James Chen Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 2 Created February 1, 2024 at 12:00 AM Last Updated December 22, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Mobile App Development**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # API Integration > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* API Integration A clear, descriptive name for your project Description \* Third-party service integrations Provide a brief overview of the project goals and scope Status \* Active (active) Current project status Owner \* Maria Rodriguez Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 3 Created March 10, 2024 at 12:00 AM Last Updated December 18, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **API Integration**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Database Migration > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Database Migration A clear, descriptive name for your project Description \* Move to new database infrastructure Provide a brief overview of the project goals and scope Status \* Archived (archived) Current project status Owner \* David Kim Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 4 Created November 1, 2023 at 12:00 AM Last Updated November 30, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Database Migration**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Security Audit > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Security Audit A clear, descriptive name for your project Description \* Comprehensive security review Provide a brief overview of the project goals and scope Status \* Active (active) Current project status Owner \* Sarah Mitchell Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 5 Created April 5, 2024 at 12:00 AM Last Updated December 23, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Security Audit**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Performance Optimization > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Performance Optimization A clear, descriptive name for your project Description \* Improve application performance Provide a brief overview of the project goals and scope Status \* Active (active) Current project status Owner \* James Chen Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 6 Created May 12, 2024 at 12:00 AM Last Updated December 21, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Performance Optimization**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Documentation Update > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Documentation Update A clear, descriptive name for your project Description \* Update all technical documentation Provide a brief overview of the project goals and scope Status \* Draft (draft) Current project status Owner \* Maria Rodriguez Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 7 Created June 20, 2024 at 12:00 AM Last Updated December 15, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Documentation Update**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # User Analytics > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* User Analytics A clear, descriptive name for your project Description \* Implement analytics tracking Provide a brief overview of the project goals and scope Status \* Active (active) Current project status Owner \* David Kim Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 8 Created July 8, 2024 at 12:00 AM Last Updated December 19, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **User Analytics**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Email Campaign > Update project details Update project information and settings ### Project Information Basic details about your project Project Name \* Email Campaign A clear, descriptive name for your project Description \* Marketing email automation Provide a brief overview of the project goals and scope Status \* Draft (draft) Current project status Owner \* Sarah Mitchell Team member responsible for this project [Cancel ](/dashboard/projects)Save Changes ### Project Metadata Readonly information about this project Project ID 9 Created August 14, 2024 at 12:00 AM Last Updated December 10, 2024 at 12:00 AM ### Danger Zone Irreversible actions #### Delete Project Once you delete a project, there is no going back. Please be certain. Delete Project ## Delete Project Are you sure you want to delete **Email Campaign**? This action cannot be undone. All project data will be permanently deleted. Cancel Delete Project --- # Redirecting to: /dashboard/settings/profile [Redirecting from `/dashboard/settings/` to `/dashboard/settings/profile`](/dashboard/settings/profile) --- # Billing & Subscription > Manage your subscription and billing information Manage your subscription plan, payment method, and view billing history. ### Current Plan Your active subscription plan and features ### Professional $49 /month Active Next billing date: **January 25, 2025** Payment method: **Visa •••• 4242** #### Plan Features - Unlimited projects - Advanced analytics - Priority support - Custom integrations - Team collaboration - API access Cancel Subscription Upgrade Plan ### Payment Method Manage your payment information Visa •••• •••• •••• 4242 Expires 12/2026 Verified Update Payment Method ### Billing History View your past invoices and payments Date | Description | Amount | Status | Invoice Dec 25, 2024 | Professional Plan - December 2024 | $49.00 | Paid | Download Nov 25, 2024 | Professional Plan - November 2024 | $49.00 | Paid | Download Oct 25, 2024 | Professional Plan - October 2024 | $49.00 | Paid | Download Sep 25, 2024 | Professional Plan - September 2024 | $49.00 | Paid | Download Aug 25, 2024 | Professional Plan - August 2024 | $49.00 | Paid | Download ### Need Help? 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[Get Started ](/docs/menuhub-overview)[Browse All](#sections) [MenuHub](/docs/menuhub-overview)[Allison](/docs/allison-overview)[Digital Displays](/docs/digital-displays-overview)[FAQ](/faq) ## Service Overview ### [MenuHub](/docs/menuhub-overview) [A centralized platform for creating, managing, and publishing restaurant menus across every channel.](/docs/menuhub-overview) [Read more](/docs/menuhub-overview) ### [Allison](/docs/allison-overview) [A multilingual AI chatbot that handles customer conversations, support, and actions across platforms 24/7.](/docs/allison-overview) [Read more](/docs/allison-overview) ### [Digital Displays](/docs/digital-displays-overview) [Eye-catching digital displays that sync with your menu boards to engage customers and drive sales.](/docs/digital-displays-overview) [Read more](/docs/digital-displays-overview) ## MenuHub ### [Setup](/docs/menuhub-setup) [How to get started with MenuHub and onboard your business during the beta phase.](/docs/menuhub-setup) [Read more](/docs/menuhub-setup) ### [API Reference](/docs/menuhub-api-reference) [A complete reference for MenuHub API endpoints used to manage menus, locations, customers, and related data.](/docs/menuhub-api-reference) [Read more](/docs/menuhub-api-reference) ## Need more help? Can't find what you're looking for? We're here to help. [Contact Support ](/contact)[View FAQ](/faq) --- # Service Overview Allison - Docs > A multilingual AI chatbot that handles customer conversations, support, and actions across platforms 24/7. ## Welcome to Allison This documentation will help you understand how Allison works and how to use it to automate customer conversations while delivering fast, consistent, and human-like experiences. ## What is Allison? Allison is a powerful AI chatbot built on natural language processing (NLP) technology. It is designed to handle conversations and customer experiences across multiple platforms and languages—24/7. Allison can answer FAQs, provide customer support, book or reschedule appointments, and trigger custom actions. It can also be integrated with Google Assistant devices, allowing customers to interact with your business using voice or chat. ### Key Features - **24/7 Customer Conversations** — Always-on support without increasing staff workload - **Multilingual Support** — Communicate with customers in multiple languages - **FAQ & Support Automation** — Instantly answer common questions with consistent responses - **Appointment Management** — Book, reschedule, and manage appointments automatically - **Voice & Assistant Integration** — Build actions for Google Assistant-enabled devices - **Multi-Platform Deployment** — Use Allison across websites, messaging apps, and voice platforms ## Who is Allison For? Allison is built for: - **Service-based businesses** handling appointments and customer inquiries - **Customer support teams** looking to reduce response times and workload - **Growing businesses** needing scalable, automated communication - **Brands with global audiences** requiring multilingual customer experiences ## Core Concepts Before getting started, here are the core concepts behind Allison: ### Conversations Conversations are structured interactions between customers and Allison, designed to feel natural while guiding users toward answers or actions. ### Intents & Actions Intents represent what a user wants to do, while actions define how Allison responds—such as booking an appointment or retrieving information. ### Integrations Integrations connect Allison to your existing tools and platforms, including scheduling systems, CRMs, websites, and voice assistants. ### Training & Optimization Allison continuously improves through training data, allowing responses to become more accurate and effective over time. ## Built for Your Business Allison is not a one-size-fits-all chatbot. Every implementation includes: - **Custom-built workflows** aligned with your business goals - **Collaborative design** with direct feedback during development - **Scalable architecture** that grows alongside your business - **Ongoing support, updates, and maintenance** - **User-friendly, conversion-focused design** ## Getting Help - **Documentation** — Browse the sidebar for setup and configuration guides - **Support** — Reach out for implementation help or ongoing optimization - **Best Practices** — Learn how to design conversations that convert Ready to get started? Head to the **Getting Started** guide to design your first conversation and deploy Allison across your platforms. --- # Service Overview Digital Displays - Docs > Eye-catching digital displays that sync with your menu boards to engage customers and drive sales. ## Welcome to Digital Displays This documentation will help you understand how digital displays work and how to use them to enhance in-store experiences, highlight promotions, and increase sales. ## What are Digital Displays? Digital Displays are screen-based visual systems designed for restaurants and retail environments. They use vibrant, dynamic content to capture customer attention, reinforce branding, and promote menu items, specials, and announcements. Fully integrated with your menu boards, Digital Displays ensure consistent messaging while giving you the flexibility to highlight what matters most—when it matters most. ### Key Features - **Vibrant Visuals** — High-quality graphics and motion that grab attention - **Menu Board Integration** — Seamlessly sync content with your live menu data - **Dynamic Content** — Promote specials, combos, limited-time offers, and upsells - **Easy Content Management** — Update displays quickly without technical hassle - **Always-On Reliability** — Built for continuous operation with dependable performance ## Who Are Digital Displays For? Digital Displays are ideal for: - **Restaurants and cafés** looking to boost in-store engagement - **Quick-service and fast-casual brands** promoting speed and clarity - **Multi-location businesses** needing consistent visual messaging - **Marketing teams** running time-based or promotional campaigns ## Core Concepts Before getting started, here are the key concepts behind Digital Displays: ### Displays Displays are the physical screens placed throughout your location—behind the counter, in dining areas, or at pickup points. ### Content Content includes images, videos, animations, promotions, and messaging designed to inform and influence customer decisions. ### Syncing Syncing ensures that menu items, pricing, and availability stay consistent across digital displays and menu boards. ### Scheduling Scheduling allows content to change automatically based on time of day, day of week, or active promotions. ## Built for Performance Digital Displays are designed to be powerful yet easy to manage: - **User-friendly management tools** - **Conversion-focused content layouts** - **Scalable for single or multiple locations** - **Ongoing support and maintenance** to keep displays running smoothly ## Getting Help - **Documentation** — Explore guides for setup, content creation, and scheduling - **Support** — Get help with installation, updates, and troubleshooting - **Best Practices** — Learn how to design visuals that increase engagement and sales Ready to get started? Head to the **Getting Started** guide to set up your first display and start driving in-store impact. --- # MenuHub API Reference - Docs > A complete reference for MenuHub API endpoints used to manage menus, locations, customers, and related data. # MenuHub API Overview The MenuHub API allows you to programmatically manage menus, menu items, locations, customers, and related business data. Most endpoints accept data via the request body, making it easy to pass identifiers such as `organization_id`, `location_id`, or other related fields. All endpoints are designed to be simple, predictable, and flexible for both internal tools and third-party integrations. **Base URL:** `https://menuhub.bosapps.io/api` --- # Authentication Authentication details will be provided during onboarding. Most requests require valid credentials or API keys associated with your organization. --- # Menus ## Get All Menus for a Location **Endpoint:** `GET /menus`\ **Description:** Retrieve all menus associated with a specific location.\ **Request Body:** Pass the `location_id` of the location you want menus for.\ **Response:** Returns an array of menus with their `id`, `title`, `description`, and timestamps. ## Create a Menu **Endpoint:** `POST /menus/create`\ **Description:** Add a new menu to a location.\ **Request Body:** Include `title`, `description`, and `location_id`.\ **Response:** Returns the created menu with `id`, `title`, `description`, `location_id`, and `created_at`. --- # Menu Items ## Get All Items for a Menu **Endpoint:** `GET /menu-items`\ **Description:** Retrieve all items for a specific menu.\ **Request Body:** Pass the `menu_id` of the menu you want items for.\ **Response:** Returns an array of menu items including `id`, `title`, `description`, `price`, `menu_id`, availability, and timestamps. ## Create a Menu Item **Endpoint:** `POST /menu-items/create`\ **Description:** Add a new item to a menu.\ **Request Body:** Include `title`, `description`, `price`, `menu_id`, and `available` status.\ **Response:** Returns the created menu item with all fields and timestamps. --- # Locations ## Get All Locations for an Organization **Endpoint:** `GET /locations`\ **Description:** Retrieve all locations associated with an organization.\ **Request Body:** Pass `organization_id`.\ **Response:** Returns an array of locations with `id`, `name`, `address`, `organization_id`, and timestamps. ## Create a Location **Endpoint:** `POST /locations/create`\ **Description:** Add a new location to an organization.\ **Request Body:** Include `name`, `address`, and `organization_id`.\ **Response:** Returns the created location with `id`, `name`, `address`, `organization_id`, and `created_at`. --- # Customers ## Create a Customer **Endpoint:** `POST /create-customer`\ **Description:** Add a new customer to the system.\ **Request Body:** Include `first_name`, `last_name`, `email`, `phone`, and optionally `organization_id` or `location_id`.\ **Response:** Returns the created customer with `id`, full name, contact info, organization/location association, and timestamps. ## Get All Customers for a Location **Endpoint:** `GET /customers`\ **Description:** Retrieve all customers associated with a location.\ **Request Body:** Pass `location_id`.\ **Response:** Returns an array of customers including `id`, `first_name`, `last_name`, `email`, `phone`, and timestamps. --- # Additional Endpoints ## Update Menu **Endpoint:** `PUT /menus/update`\ **Description:** Update an existing menu’s details.\ **Request Body:** Include `menu_id` and fields to update such as `title` or `description`.\ **Response:** Returns the updated menu. ## Update Menu Item **Endpoint:** `PUT /menu-items/update`\ **Description:** Update an existing menu item’s details.\ **Request Body:** Include `menu_item_id` and fields to update such as `title`, `description`, `price`, or `available`.\ **Response:** Returns the updated menu item. ## Update Customer **Endpoint:** `PUT /customers/update`\ **Description:** Update a customer’s information.\ **Request Body:** Include `customer_id` and fields to update such as `first_name`, `last_name`, `email`, or `phone`.\ **Response:** Returns the updated customer. ## Delete Menu **Endpoint:** `DELETE /menus/delete`\ **Description:** Remove a menu from the system.\ **Request Body:** Include `menu_id`.\ **Response:** Confirms deletion. ## Delete Menu Item **Endpoint:** `DELETE /menu-items/delete`\ **Description:** Remove a menu item from a menu.\ **Request Body:** Include `menu_item_id`.\ **Response:** Confirms deletion. ## Delete Customer **Endpoint:** `DELETE /customers/delete`\ **Description:** Remove a customer from the system.\ **Request Body:** Include `customer_id`.\ **Response:** Confirms deletion. --- # Notes - Most endpoints require a valid API key or authentication token. - Standard HTTP response codes are used: `200` for success, `400` for bad request, `401` for unauthorized, `404` for not found, and `500` for server errors. - All timestamps are returned in ISO 8601 format. - Most data is passed in the request body as JSON. --- # Service Overview MenuHub - Docs > A centralized platform for creating, managing, and publishing restaurant menus across every channel. ## Welcome to MenuHub Welcome to MenuHub! This documentation will help you understand how MenuHub works and how to use it to manage menus across your entire restaurant operation. ## What is MenuHub? MenuHub is a centralized menu management platform built specifically for restaurants and hospitality brands. It allows you to create, manage, and publish menus once—and keep them perfectly in sync across websites, online ordering systems, QR codes, in-store displays, and third-party platforms. MenuHub becomes your single source of truth for menu data. ### Key Features - **Centralized Menu Management** — Manage all menus from one dashboard - **Multi-Channel Publishing** — Sync menus across websites, QR codes, kiosks, and ordering platforms - **Real-Time Updates** — Instantly reflect price changes, availability, and seasonal updates - **Structured Menu Data** — Support for categories, modifiers, variants, and allergens - **Location-Based Menus** — Customize menus, pricing, and availability per location ## Who is MenuHub For? MenuHub is built for: - **Single-location restaurants** looking for a simple, professional menu solution - **Multi-location brands** needing consistency with local flexibility - **Growing restaurant groups** reducing manual updates and errors - **Agencies and POS partners** managing menus for multiple clients ## Core Concepts Before getting started, here are a few core concepts used throughout MenuHub: ### Menus Menus define what guests see. They are organized into categories and items with pricing, descriptions, and images. ### Menu Items Menu items include structured data such as variants, modifiers, allergens, availability, and fulfillment options. ### Locations Locations allow menus to be customized per restaurant, including pricing differences, sold-out items, and ordering methods. ### Publishing Publishing pushes menu updates to all connected platforms in real time, keeping everything accurate everywhere. ## Getting Help - **Documentation** — Browse the guides in the sidebar for detailed instructions - **Support** — Contact the MenuHub support team for setup and integration help - **Best Practices** — Learn how to structure menus for accuracy, speed, and conversions Ready to get started? Head to the **Getting Started** guide to create your first menu and publish it everywhere. --- # MenuHub Setup - Docs > How to get started with MenuHub and onboard your business during the beta phase. ## Getting Started with MenuHub To get started with MenuHub, you’ll need to reach out to our team to have your account set up. MenuHub is currently in **beta**, and access is limited to a select number of businesses to ensure a smooth, high-quality onboarding experience. This allows us to work closely with each business, gather feedback, and fine-tune the platform before a wider release. ## Beta Access Because MenuHub is in beta: - Availability is limited to approved businesses - Features may continue to evolve and improve - Direct support and hands-on setup are included If you’re accepted into the beta, our team will guide you through every step of the process. ## The Setup Process The setup process is **straightforward and guided**—you won’t be left to figure things out on your own. ### Step 1: Initial Contact Reach out to our team to [request access](/contact). We’ll learn more about your business, locations, and goals to make sure MenuHub is the right fit. ### Step 2: Menu & Business Data Collection We’ll work with you to gather and enter all necessary information, including: - Menu items and categories - Pricing, descriptions, and images - Modifiers, variants, and allergens - Location details and availability Our team handles the heavy lifting to ensure your menu data is accurate and structured correctly from day one. ### Step 3: Review & Refinement Once your menu is entered, you’ll have the opportunity to review everything and request adjustments. We’ll fine-tune the setup to match how your business actually operates. ### Step 4: Go Live After approval, your menus are published and ready to be used across supported platforms. Updates and changes can be made easily moving forward. ## White-Glove Onboarding During beta, every MenuHub customer receives: - **Hands-on setup and configuration** - **Direct communication with our team** - **Best-practice recommendations** for menu structure and performance - **Ongoing support** as the platform continues to grow ## Ready to Begin? If you’re interested in using MenuHub during the beta period, reach out to our team to get started. We’ll walk you through the process and help you launch with confidence. --- # Frequently Asked Questions > Frequently asked questions about bosapps. Find answers about pricing, features, security, and more. Everything you need to know about bosapps. Can't find what you're looking for? [Contact our team](/contact). ## General What is bosapps? The Business Operating System (BOS) is a web application specifically crafted for small businesses. Its primary purpose is to streamline and automate the often laborious tasks that small business owners find burdensome. Comprising various standalone solutions, each app within BOS serves as a dedicated tool to enhance efficiency. Who is bosapps for? BOSApps is built for small and local businesses, entrepreneurs, and service-based operators who want to modernize their operations with custom digital tools. It helps business owners streamline reservations, orders, analytics, and customer engagement while gaining real-time insights and automation—without needing to build or manage software in-house. ## Pricing & Billing Can I change plans later? Absolutely. You can upgrade or downgrade your plan at any time. When upgrading, you'll be charged the prorated difference. When downgrading, the new rate applies at your next billing cycle. Do you offer discounts for annual billing? Yes! Annual plans come with a 10% discount. 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From concept to launch and beyond, BOSApps partners with you to create custom software that fits your business. ## How we can help build your apps Explore the ways BOSApps supports your business with tailored solutions. Most Popular ### Grow Your Business Online BOSApps creates custom websites for local businesses, ensuring attractive, functional, and user-friendly designs to boost online presence and growth. - Custom-built to match your business goals and workflows - Collaborative design process with direct feedback - Scalable architecture that grows with your business - Ongoing support, updates, and maintenance - User-friendly, conversion-focused design [Learn about web management](/services/web-development) Popular ### Let Our Chatbot Allison Do The Talking Allison is an NLP, which is used to handle conversations and experiences with your customers in different languages on numerous platforms. Allison can also be used to build actions for most Google Assistant devices. Allison is great for FAQ or used as a 24/7 customer service system. The chatbot can be used to book or reschedule an appointment and more. - Custom-built to match your business goals and workflows - Collaborative design process with direct feedback - Scalable architecture that grows with your business - Ongoing support, updates, and maintenance - User-friendly, conversion-focused design [Get Started With Allison](/services/allison) Popular ### Grab Attention With Digital Displays Digital displays in your restaurant will grab attention with vibrant visuals, sync seamlessly with your menu board, and drive sales through dynamic content. - Vibrant visuals that capture customer attention - Seamless integration with your menu boards - Dynamic content to drive sales and engagement - Easy-to-manage and update displays - Reliable support and maintenance for uninterrupted performance [Order Digital Displays](/contact) Popular ### YouTube Account Management Services We offer YouTube Account Management Services to grow and optimize your channel. Our services include Weekly Posts for consistent engagement, Brand Consistency to align with your identity, Backlinks for better SEO, Custom Thumbnails to boost clicks, and A/B Testing to maximize performance. - Consistent weekly posts to keep your audience engaged - Brand consistency across your channel and content - Backlinks and SEO techniques to increase discoverability - Custom thumbnails designed to improve click‑through rates - A/B testing to optimize performance and growth [Grow Your YouTube Channel](/services/youtube-account-management-services) Custom Solutions ### Need Something Custom? We offer personalized consultations to identify how BOS can enhance your business, whether through existing, customized, or new solutions. - Personalized solutions tailored to your business needs - Flexible options using existing, customized, or new tools - Works seamlessly on web, tablet, and mobile - Reliable, secure, and cloud-based performance - Expert guidance from consultation to implementation [Let's Start Building](/contact) ## Custom Development Apps built specifically for your business needs ### Fast Delivery We move quickly from idea to launch, so your custom software starts delivering value as soon as possible. ### Reliable & Maintainable Every app is built to be reliable and easy to update, ensuring long-term success for your business. ### Scalable Solutions Your app will grow with your business, handling more users, features, and traffic seamlessly. ### Secure by Design Data protection and security are built in from the start to protect your business and customers. ## More Ways We Support Your Business Tools and features that make managing and growing your app simple. ### Safe & Secure Your data and your customers’ data are protected with best-practice security measures from day one. ### Real-Time Insights Track usage, performance, and customer behavior to make smarter business decisions. ### Collaborate Seamlessly Work together with your team on app updates, feedback, and planning, all in one platform. ### Ongoing Support We don’t just launch your app and leave. BOSApps stays with you for maintenance and future growth. ## Ready to build your custom app? Start your journey with BOSApps today. Schedule a free consultation to see how we can help. [Book Your Free Consultation](/contact) --- # Automat with Allison > Allison is an NLP chatbot for multilingual customer support, FAQs, bookings, and Google Assistant actions, available 24/7. Allison is an NLP chatbot for multilingual customer support, FAQs, bookings, and Google Assistant actions, available 24/7. ## What makes Allison great! Smart, fast, and multilingual, Allison manages customer support, FAQs, appointments, and Google Assistant tasks effortlessly. ### 24/7 Customer Support Allison provides nonstop customer support, answering questions and resolving issues instantly, day or night. With no wait times or missed messages, your customers always feel supported. This increases satisfaction, loyalty, and trust, while freeing your team from constant monitoring so they can focus on higher-value tasks. ### Multilingual Communication Break language barriers with Allison. It can converse fluently in multiple languages, ensuring global customers feel understood and valued. This opens up new markets, improves accessibility, and creates an inclusive experience for international clients, helping your business grow beyond geographic and linguistic limits. ### Automates Routine Tasks Handles FAQs, bookings, and basic support, saving time and reducing errors so your team can focus on complex tasks. ### Integrates with Google Assistant Enables voice interactions on smart devices for a convenient, hands-free customer experience. ### Lead Generation & Sales Support Engages visitors, captures leads, and initiates sales automatically to boost conversions and shorten the sales cycle. ### Consistent Brand Experience Delivers accurate, on-brand responses consistently, building trust and enhancing customer loyalty. ### Scalable Customer Service No matter how high the volume of inquiries, Allison can manage multiple conversations simultaneously without delay. This allows your business to scale support easily, handling growth without adding staff. Customers get timely assistance even during peak hours, and your business can maintain quality service no matter the demand. ### Data & Insights Allison collects and analyzes data from every interaction, providing valuable insights on customer behavior, preferences, and common pain points. This intelligence helps improve products, refine marketing strategies, optimize workflows, and make data-driven decisions, turning everyday conversations into actionable business intelligence. ## Find The Right Plan Easy, hassle-free setup. Allison is free to get started, with simple, transparent pricing and no hidden fees. Monthly Annual -10% ### Basic Plan Perfect for individuals and simple website automation. $52 /month $47 /month $52/mo Save $60 /year - 1 AI agent - Lead capture & FAQs handling - Basic analytics & reporting - Single channel support (web chat) - Email support Subscribe Subscribe Most Popular ### Team Plan For growing businesses with multi‑channel engagement needs. $142 /month $128 /month $142/mo Save $168 /year - 5 AI agent - Lead capture & segmentation - Enhanced analytics & insights - Multi‑channel support (web + social) - Priority support - Advanced workflows - Team collaboration & roles Subscribe Subscribe ### Business Plan For companies needing full automation, insights, and growth tools. $424 /month $382 /month $424/mo Save $504 /year - 50 AI agent - Advanced lead capture & CRM integration - Premium analytics & conversion tracking - Omnichannel support (web + social + messaging) - Dedicated account support & onboarding - Custom workflows - Team collaboration & permissions Subscribe Subscribe --- # Automate your restaurant with MenuHub > Accept orders, reservations, and event bookings on your custom website, and customers enjoy a seamless experience while your restaurant runs on autopilot. Accept orders, reservations, and event bookings on your custom website, and customers enjoy a seamless experience while your restaurant runs on autopilot. ## How MenuHub Can Help Your Restaurant Explore the features that make MenuHub the perfect solution for streamlining your restaurant's operations. ### Receive Orders Via Your Website We provide personalized consultations to help you accept orders through your website using BOS, whether with existing tools, custom features, or brand-new solutions. - Mobile-friendly online ordering experience - Custom menus with modifiers and add-ons - Secure checkout and payment processing - Real-time order updates for customers - Direct integration with your POS and kitchen [Sign Up Today](/contact) New ### We Offer Modern POS Systems BOS provides powerful modern POS systems designed to fit your business. Whether you need a ready-to-use setup or a custom solution, we’ll help you find the right fit through a personalized consultation. - Fast, intuitive order entry for staff - Support for dine-in, takeout, and delivery - Built-in sales and performance reporting - Seamless hardware and printer compatibility - Scales with single or multi-location restaurants New ### Process Orders With Our KDS Solutions Speed up kitchen operations with our smart Kitchen Display System (KDS). BOS helps your team stay organized, reduce errors, and serve orders faster, all in real time. - Real-time order display for kitchen staff - Clear prioritization and order timing - Reduced ticket errors and missed items - Automatic updates from POS and online orders - Improved kitchen speed and accuracy New ### Seamlessly Sync with Your Google Business Profile BOS automatically connects with your Google Business Profile to keep your menus, hours, and updates consistent and up to date. - Automatic menu and hours synchronization - Accurate business information across Google - Improved local search visibility - Fewer manual updates and errors - Keeps customers informed in real time New ### Connect with Uber Eats BOS integrates directly with Uber Eats to keep your menu, prices, and availability accurate, so customers always see the most up-to-date info. - Automatic menu and price syncing - Centralized order management - Reduced manual updates and mistakes - Faster order flow to the kitchen - Consistent availability across platforms --- # Web dev/management services > BOSApps creates custom websites for local businesses, ensuring attractive, functional, and user-friendly designs to boost online presence and growth. BOSApps specializes in quality website development for local businesses. With a keen understanding of the local market, we create visually appealing and highly functional websites. Our expert team focuses on responsive design, seamless navigation, and optimized performance to enhance online presence and drive business growth. Using the latest technologies and best practices, BOSApps ensures each website effectively represents the brand and achieves its goals. ## We work with any platform We take care of your website so that you can take care of your customers ### Shopify Perfect for selling products online with built-in payments, inventory management, and a platform that scales as your store grows. ### Squarespace A great choice for polished, content-driven websites that are easy to manage and look professional out of the box. ### Wix Ideal for small businesses that want fast setup, visual editing, and flexibility without technical complexity. ### Webflow Design-first websites with powerful CMS features, clean animations, and full control—without sacrificing performance. ### WordPress Highly customizable and content-friendly, perfect for blogs, marketing sites, and businesses that need flexibility. ### Next.js Best for high-performance, custom web applications that need speed, SEO, and advanced functionality. ### Astro Ultra-fast static sites built for performance, making it ideal for content-heavy sites and modern marketing pages. ## Our customer's websites ## Find The Right Plan Affordable, stress-free website management. Brand-new websites start at $250, with clear, upfront pricing and no hidden fees. What you see is what you pay. Monthly Annual -10% ### Basic Plan For individuals with a simple website. $150 /month $135 /month $150/mo Save $180 /year - Site admin - Live support - SEO management - On-request site updates - Max 10 pages [Subscribe ](https://checkout.stripe.com/c/pay/cs_live_b1aWtFRpq9qMyJLy7805CEQyfMsstAboRjjAE6s4F1YXSLJ9cp6xviK8ET#fidkdWxOYHwnPyd1blppbHNgWjA0TnZfX0lOTV9tZEd8Z0JUcFZAX1xxVTMyY3VGSjRtPU1sU1RAamJGN3dTUzxCcF9%2FdjRjcm11TGxvQG5BVGJRMnJyMVE2fDNAfUYzdn1TSjEzVW8xZHFXNTVMdFA1UjF2RycpJ3ZwZ3Zmd2x1cWxqa1BrbHRwYGtgdnZAa2RnaWBhJz9jZGl2YHgl)[Subscribe](https://checkout.stripe.com/c/pay/cs_live_b1OeBwopXJLIufMoOp9oPXb0HpIbZfXsO4C67Ef5VYo4fHQEXdwGV79ak1#fidkdWxOYHwnPyd1blppbHNgWjA0TnZfX0lOTV9tZEd8Z0JUcFZAX1xxVTMyY3VGSjRtPU1sU1RAamJGN3dTUzxCcF9%2FdjRjcm11TGxvQG5BVGJRMnJyMVE2fDNAfUYzdn1TSjEzVW8xZHFXNTVMdFA1UjF2RycpJ3ZwZ3Zmd2x1cWxqa1BrbHRwYGtgdnZAa2RnaWBhJz9jZGl2YHgl) Most Popular ### Business Plan For businesses aiming to market and sell online. $300 /month $270 /month $300/mo Save $360 /year - Site admin - 24/7 live support - SEO management - Regular site updates - Max 25 pages - E-commerce support [Subscribe ](https://checkout.stripe.com/c/pay/cs_live_b1w55DfaglS7WwtOb51cjqE4ACMxeZ1P9VfjIiG1nBIebYmWCcr5rdY8sm#fidkdWxOYHwnPyd1blppbHNgWjA0TnZfX0lOTV9tZEd8Z0JUcFZAX1xxVTMyY3VGSjRtPU1sU1RAamJGN3dTUzxCcF9%2FdjRjcm11TGxvQG5BVGJRMnJyMVE2fDNAfUYzdn1TSjEzVW8xZHFXNTVMdFA1UjF2RycpJ3ZwZ3Zmd2x1cWxqa1BrbHRwYGtgdnZAa2RnaWBhJz9jZGl2YHgl)[Subscribe](https://checkout.stripe.com/c/pay/cs_live_b1PyZNZtKUgt3DduPZO3ShM6hfFiDGESLZti3Hl8TxNQpaNzD1e5hXROgt#fidkdWxOYHwnPyd1blppbHNgWjA0TnZfX0lOTV9tZEd8Z0JUcFZAX1xxVTMyY3VGSjRtPU1sU1RAamJGN3dTUzxCcF9%2FdjRjcm11TGxvQG5BVGJRMnJyMVE2fDNAfUYzdn1TSjEzVW8xZHFXNTVMdFA1UjF2RycpJ3ZwZ3Zmd2x1cWxqa1BrbHRwYGtgdnZAa2RnaWBhJz9jZGl2YHgl) ### Full Business Plan For businesses needing a full solution. $600 /month $540 /month $600/mo Save $720 /year - Site admin - 24/7 live support - SEO management - Weekly site updates - Unlimited pages - E-commerce support - Content creation [Subscribe ](https://checkout.stripe.com/c/pay/cs_live_b1eqZ7ho5zrHrOPeVTWjecYAphaRbPNtbAABCBi9NF0k1Y2S2TplMEhu4H#fidkdWxOYHwnPyd1blppbHNgWjA0TnZfX0lOTV9tZEd8Z0JUcFZAX1xxVTMyY3VGSjRtPU1sU1RAamJGN3dTUzxCcF9%2FdjRjcm11TGxvQG5BVGJRMnJyMVE2fDNAfUYzdn1TSjEzVW8xZHFXNTVMdFA1UjF2RycpJ3ZwZ3Zmd2x1cWxqa1BrbHRwYGtgdnZAa2RnaWBhJz9jZGl2YHgl)[Subscribe](https://checkout.stripe.com/c/pay/cs_live_b11dP66r1o1EkNgO2lT4rNvmYI0XIiq2jcNqpdcWnYczrZ8HcByjE7bHwm#fidkdWxOYHwnPyd1blppbHNgWjA0TnZfX0lOTV9tZEd8Z0JUcFZAX1xxVTMyY3VGSjRtPU1sU1RAamJGN3dTUzxCcF9%2FdjRjcm11TGxvQG5BVGJRMnJyMVE2fDNAfUYzdn1TSjEzVW8xZHFXNTVMdFA1UjF2RycpJ3ZwZ3Zmd2x1cWxqa1BrbHRwYGtgdnZAa2RnaWBhJz9jZGl2YHgl) --- # YouTube Account Management Services > Weekly uploads, consistent branding, SEO backlinks, custom thumbnails, and A/B testing to grow your YouTube channel. We handle weekly uploads, branding, SEO, thumbnails, and A/B testing so your channel grows faster. ## Everything Your Channel Needs to Grow We manage, optimize, and test every part of your YouTube presence to drive views, subscribers, and long-term growth. ### Weekly Content Management We manage your posting schedule with consistent weekly uploads to keep your audience engaged and your channel active. ### Brand Consistency Your videos stay aligned with your brand’s voice, tone, and visual style, creating a recognizable and trustworthy channel. ### SEO & Backlinks We build quality backlinks and optimize metadata to improve discoverability, rankings, and organic traffic. ### Thumbnails & A/B Testing Custom thumbnails and A/B testing on titles and visuals help maximize click-through rates and video performance. --- # System Status > Current system status and incident history for BOSApps. Check the operational status of our services. Current system status and incident history for BOSApps. Check the operational status of our services. All Systems Operational Last updated: Feb 9, 2026, 12:37 AM UTC ## Services BOS APIs Operational Allison Operational Digital Display (CMS) Operational DNS Operational Email System (SMTP) Operational ## Recent Incidents ### Increased BOS APIs Latency December 10, 2024 resolved We experienced elevated API response times for approximately 15 minutes. The issue has been identified and resolved. 14:45 UTC Issue resolved. All systems operating normally. 14:30 UTC We've identified the cause and are implementing a fix. 14:15 UTC Investigating reports of slow API responses. ### Stay Updated Get notified about scheduled maintenance and incidents. [Follow on Twitter ](https://x.com/BOSApps)[Email Notifications]() The information provided on this status page is for developers and system administrators. It is a good practice to monitor this page for updates regarding system status and incidents. --- # Terms of Service > Terms of Service for BOSApps. Please read these terms carefully before using our services. Welcome to bosapps. These Terms of Service ("Terms") govern your access to and use of our website, products, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. ## 1. Acceptance of Terms By creating an account or using our Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. ## 2. Account Registration To access certain features of our Services, you must create an account. You agree to: - Provide accurate, current, and complete information during registration - Maintain and promptly update your account information - Keep your password secure and confidential - Accept responsibility for all activities that occur under your account - Notify us immediately of any unauthorized use of your account We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our sole discretion. ## 3. Acceptable Use You agree not to use our Services to: - Violate any applicable laws, regulations, or third-party rights - Upload or transmit malicious code, viruses, or harmful content - Attempt to gain unauthorized access to our systems or other users' accounts - Interfere with or disrupt the integrity or performance of our Services - Engage in any activity that could damage, disable, or impair our Services - Use our Services for any illegal, fraudulent, or harmful purpose - Scrape, crawl, or use automated means to access our Services without permission - Resell or redistribute our Services without authorization ## 4. Subscription and Payments ### Billing Paid subscriptions are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees associated with your subscription. ### Price Changes We may change our prices at any time. Price changes will take effect at the start of your next billing cycle. We will provide reasonable notice of any price changes. ### Refunds We offer a 30-day money-back guarantee for new subscriptions. After this period, payments are non-refundable except as required by law. You may cancel your subscription at any time, and you will continue to have access until the end of your current billing period. ## 5. Intellectual Property ### Our Content Our Services and all associated content, features, and functionality (including but not limited to text, graphics, logos, and software) are owned by bosapps and are protected by copyright, trademark, and other intellectual property laws. ### Your Content You retain ownership of any content you upload or create using our Services ("Your Content"). By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display Your Content solely for the purpose of providing our Services to you. ### Feedback If you provide us with feedback, suggestions, or ideas, you grant us the right to use such feedback without restriction or compensation to you. ## 6. Service Availability We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may temporarily suspend access for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned maintenance. ## 7. Data and Privacy Your use of our Services is also governed by our [Privacy Policy](/privacy-policy), which describes how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy. ## 8. Third-Party Services Our Services may integrate with or contain links to third-party services. We are not responsible for the content, privacy practices, or terms of these third-party services. Your use of third-party services is at your own risk. ## 9. Disclaimer of Warranties OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. ## 10. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOSAPPS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. ## 11. Indemnification You agree to indemnify, defend, and hold harmless bosapps and its affiliates from any claims, damages, losses, and expenses (including reasonable attorney's fees) arising from your use of our Services, your violation of these Terms, or your violation of any third-party rights. ## 12. Termination You may terminate your account at any time by contacting us or using the account settings. We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our Services will cease immediately. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability. ## 13. Governing Law These Terms shall be governed by and construed in accordance with the laws of the State of NJ, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts located in Holmdel, NJ. ## 14. Changes to Terms We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the new Terms. ## 15. General Provisions - **Entire Agreement:** These Terms constitute the entire agreement between you and bosapps regarding our Services. - **Severability:** If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect. - **Waiver:** Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. - **Assignment:** You may not assign or transfer these Terms without our prior written consent. ## Contact Us If you have any questions about these Terms of Service, please contact us at: - Email: legal\@bosapps.io - Address: 101 Crawfords Corner Rd, Holmdel, NJ 07733 --- # Loved by business owners > See what business owners and teams are saying about bosapps. Real stories from real users. Don't just take our word for it. Here's what business owners and teams are saying about bosapps. > "With ServiceKit, updating our website has never been easier. I don’t need to wait for a developer to make changes. From adding new content to refreshing pages, everything is intuitive, fast, and under our control." Owner at AA Richards HVAC [Read The Full Testimonial](/testimonials/aa-richards-hvac-by-chris-madden) ## Ready to join them? Start building and shipping faster with our modern deployment platforms. [Get Started Free](/contact) --- # Chris Madden > With ServiceKit, updating our website has never been easier. I don’t need to wait for a developer to make changes. From adding new content to refreshi... 100% Accurate job tracking 60% Cost reduction 99.99% Uptime Published: March 2, 2021 Industry: HVAC 2 min read ## AA Richards HVAC Running an HVAC company means juggling service calls, technicians, scheduling, invoicing, and customer communication, often all at once. Before working with **BOSApps**, many of our systems felt disconnected, and even small website updates required waiting on a developer or jumping through unnecessary hoops. That changed completely once we partnered with BOSApps and adopted **ServiceKit**. From day one, the BOSApps team took the time to understand how our business actually operates, not just how software _should_ work in theory. They tailored ServiceKit specifically to our workflow, making it a true operational tool rather than just another piece of software. One of the biggest wins has been control. We can now manage and update our website ourselves, instantly. Whether it’s adding new service offerings, updating seasonal promotions, or refreshing content, everything is intuitive and fast. We’re no longer stuck waiting days or weeks for simple changes, which has made us far more agile as a business. Operationally, ServiceKit has helped us tighten everything up. Job tracking is accurate and reliable, our data is centralized, and our systems run with near-perfect uptime. That clarity has led to real cost savings and fewer operational headaches across the board. What really sets BOSApps apart is their approach. They don’t just build software and walk away, they act like a long-term partner. The platform feels purpose-built for service businesses like ours, and it shows in the details. If you’re an HVAC company looking to modernize your operations, gain control over your digital presence, and work with a team that genuinely understands your business, BOSApps is an easy recommendation. --- # News & Events Timeline > See what's new from BOSApps. Track our latest features, improvements, and events. See what's new from BOSApps. Track our latest features, improvements, and events. Allison October 22, 2023 ## Allison Adds Conversational Context and Memory We’re excited to share that in **October 2023**, Allison became significantly smarter by adding **conversational context and memory**. Instead of treating each message as a fresh input, Allison now remembers what was said earlier in a conversation — making interactions much more natural and coherent. ## Why Conversational Context Matters Traditional chatbots often start each response “from scratch,” with no memory of what came before. That means if you ask a follow‑up question — even one clearly connected to the last — the system might not understand the reference. To overcome this, modern AI research shows that storing and utilising **long‑term dialogue memory** dramatically improves consistency in extended conversations. Read more in this paper from Cornell University: [_Recursively Summarizing Enables Long-Term Dialogue Memory in Large Language Models_](https://arxiv.org/abs/2308.15022), which describes how summarising and retaining past context help models generate cohesive responses across many turns. ## How It Was Built To give Allison conversational context, we store key parts of the chat history as the conversation unfolds and feed that accumulated memory back into the AI’s understanding of the next input. The steps look something like this: 1. **Capture and store ongoing conversation turns** 1. **Summarise or index important context from those turns** 1. **Use stored memory to inform future replies** This isn’t just logging every word — it’s about identifying what _matters_ in a conversation and letting Allison reference that history when needed (e.g., for follow‑ups or callbacks to earlier points). ## What This Enables With conversational context and memory: - Allison can **follow multi‑turn exchanges** without losing track of the topic. - She can **recall details** from earlier in the dialogue, such as preferences or project info. - Conversations feel more **natural and coherent**, reducing the need for users to repeat information. This upgrade moves Allison closer to human‑like conversation, where each message builds on what came before — making her responses smarter, more relevant, and easier to trust. Allison December 15, 2022 ## Allison Now Uses Vector Embeddings and RAG We’ve upgraded **Allison**, our AI chatbot, with **vector embeddings** and **Retrieval-Augmented Generation (RAG)** — a major improvement in how she understands questions and generates accurate, grounded responses. ## What Are Vector Embeddings? **Vector embeddings** are numerical representations of text that capture semantic meaning rather than relying on exact keyword matches. Similar ideas are placed close together in a mathematical space, allowing systems like Allison to understand intent even when phrasing changes. You can read more about [Word Embeddings on Wikipedia](https://en.wikipedia.org/wiki/Word_embedding), or dive into the original research like [Mikolov et al.’s paper on Efficient Estimation of Word Representations in Vector Space](https://arxiv.org/abs/1301.3781). The [Transformer architecture paper “Attention Is All You Need”](https://arxiv.org/abs/1706.03762) also explains how embeddings are used in modern AI models. This approach enables: - Semantic search instead of keyword search - Better understanding of natural language - More relevant and context-aware responses ## What Is Retrieval-Augmented Generation (RAG)? **Retrieval-Augmented Generation (RAG)** is an AI technique that retrieves relevant information from external sources before generating a response. Instead of relying solely on a model’s internal knowledge, RAG grounds responses in real data using vector embeddings for retrieval. You can learn more on [Wikipedia: Retrieval-Augmented Generation](https://en.wikipedia.org/wiki/Retrieval-augmented_generation) or check the seminal paper [RAG for Knowledge-Intensive NLP Tasks (Lewis et al.)](https://arxiv.org/abs/2005.11401). This helps ensure responses are: - More accurate - More up-to-date - Less prone to hallucination ## Why We Added This to Allison As Allison takes on more complex conversations, accuracy and context become critical. By combining vector embeddings with RAG, Allison can now: - Understand meaning instead of relying on keywords - Retrieve the most relevant information from trusted sources - Generate responses grounded in real data - Maintain context across longer, multi-turn conversations This makes Allison more reliable, more scalable, and far more useful in real-world business scenarios. ## What This Unlocks With vector embeddings and RAG in place, Allison gains a strong foundation for future improvements — including deeper personalization, better memory, and more advanced reasoning across large knowledge bases. This upgrade moves Allison closer to being a truly helpful assistant — one that understands intent, respects context, and answers with confidence. Digital Displays August 6, 2022 ## Digital Displays: Limited Release We’re excited to share that our **Digital Displays** feature is now available in a **limited release**. This marks an early step toward making real-world screens as easy to manage as any website. ## Testing Our CMS for Digital Displays We’ve begun testing our **CMS for digital displays**, giving businesses a simple way to send content directly to screens in physical locations—no specialized hardware required. Our CMS can deliver **static HTML** to **off-the-shelf TVs**, allowing teams to control what appears on their displays using the same tools they already use to manage web content. ## What You Can Do Today With this early release, businesses can: - Send static HTML content to standard TVs - Display menus, promotions, or announcements - Keep content in sync across multiple screens - Update displays remotely from a single CMS ## What’s Next This limited release helps us validate performance, reliability, and real-world use cases. As testing continues, we’ll expand access and add more flexibility to support larger, more dynamic display networks. Digital displays should be simple, scalable, and easy to manage—and this is the first step in getting there. Digital Displays April 12, 2022 ## Testing Our CMS for Digital Displays We’ve started testing our **CMS for digital displays**, giving businesses a simple way to send content directly to screens in real-world environments. ## CMS Testing for Digital Displays Our CMS can now deliver **static HTML** to **any off-the-shelf TV**, making it easy to power digital displays without specialized hardware. ### What This Enables - Send static HTML content to standard TVs - Display menus, promotions, or announcements - Sync content across multiple screens - Update displays remotely from one CMS This testing phase lays the groundwork for flexible, reliable digital displays that are easy to manage and ready to scale. Allison July 21, 2021 ## Allison – Multilingual Support Allison now supports **multiple languages**, allowing businesses to communicate with customers around the world directly on their website. ## Multilingual Website Conversations Allison can understand and respond in different languages, creating a more natural and accessible experience for every visitor. ### Key Benefits - Communicate with global audiences - Automatic language detection - 24/7 support in multiple languages - Consistent responses across all languages With multilingual support, Allison helps turn your website into a truly global customer experience. Allison March 2, 2021 ## Allison – Testing on a Customer Website We’re excited to showcase **Allison**, our conversational chatbot designed to live directly on a customer’s website. This release focuses on testing Allison in a real-world environment to ensure smooth, helpful, and natural interactions with website visitors. ## What Is Allison? Allison is a natural language processing (NLP) chatbot built to handle conversations and customer experiences across multiple platforms and languages. When embedded on a website, Allison provides instant, intelligent responses that help visitors get the information they need—any time of day. ## Website Chatbot Capabilities ### Real-Time Website Conversations Allison engages directly with website visitors: - Embedded seamlessly into customer websites - Responds to visitor questions in real time - Works across desktop and mobile devices ### 24/7 Customer Support Allison acts as an always-on support assistant: - Handles frequently asked questions - Provides instant responses outside business hours - Reduces the need for live support staff ### Appointments & Automated Actions Allison can take action, not just chat: - Book or reschedule appointments - Guide users through common tasks - Trigger custom workflows based on user intent ### Voice Assistant Compatibility Allison can also power voice-based experiences: - Build actions for Google Assistant devices - Maintain consistent conversations across web and voice platforms ## Why Test Allison on a Customer Website? Testing Allison in a live website environment helps ensure: - Accurate and helpful responses for real visitors - Smooth conversation flows and user experience - Readiness for full deployment as a customer service solution Allison turns your website into an interactive, always-available customer experience.